AI is reshaping both change management and training, enabling workers to learn, adapt, and apply new skills directly in the flow of work, and organizations that build this always-on real-time adaptability can turn workforce growth and responsiveness into a new competitive advantage.
Source
2026 Global Human Capital TrendsOriginal Quote
AI is reshaping both, enabling workers to learn, adapt, and apply new skills directly in the flow of work. Organizations that build this always-on, real-time adaptability can avoid stalled transformations and disengaged talent, turning workforce growth and responsiveness into a new competitive advantage.
Outlook
OptimisticAI enabling continuous, real-time skill development and reducing stalled transformations represents a positive outcome for workers and organizations.
The report's three-year competitive strategy horizon mentioned earlier suggests a 1-5 year timeframe for these organizational outcomes to materialize.
The claim about AI reshaping learning is stated without hedging; the outcome claim uses no hedging language, implying high confidence.
Potential Data Sources for Validation
Workforce survey data (e.g., LinkedIn Workplace Learning Report, Deloitte Human Capital Trends) tracking rates of continuous learning adoption, employee engagement scores, and transformation success rates at AI-adopting organizations over the next 1-5 years.
About the Author
Shannon Poynton is a Senior Manager (recently admitted to the Deloitte partnership) in Deloitte Consulting LLP's Human Capital practice, where she advises global clients on organization, workforce, culture, and strategic change solutions, and is a co-author of Deloitte's Global Human Capital Trends report.
Across 10 tracked claims, Shannon Poynton, Jason Flynn, Nicole Scoble-Williams, Victor Reyes, David Mallon, Sue Cantrell skews neutral.